Terms of service.
Terms of Service
Effective Date: February 1, 2023
Please read these Terms of Service ("Terms," "Terms of Service") carefully before using www.helloaurum.com (the "Service") operated by Aurum Aesthetic Atelier ("us," "we," or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Service.
1. Services Provided
1.1 Aurum Aesthetic Atelier provides skincare services, treatments, and related information through our website. We strive to offer accurate and up-to-date information, but we cannot guarantee the effectiveness or suitability of any products or treatments for individual users. The content on our website is for informational purposes only and should not replace professional medical advice.
1.2 We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.
2. Client Responsibilities
2.1 By using our website and services, you represent that you are at least 18 years old or have parental consent to use our services.
2.2 You agree to provide accurate and complete information during the registration or appointment booking process. It is your responsibility to update your information promptly if there are any changes.
2.3 You acknowledge that any information you provide to Aurum Aesthetic Atelier will be handled in accordance with our Privacy Policy.
2.4 You agree to comply with all applicable laws and regulations while using our website and services.
3. Appointment Booking and Cancellations
3.1 Appointments can be booked through our website or by contacting our clinic directly. By booking an appointment, you acknowledge and agree to adhere to our cancellation policy.
3.2 We require a 24 hour notice period for cancellations and rescheduling. Failure to provide adequate notice may result in charges or forfeiture of prepaid services.
4. Payment and Refunds
4.1 Prices for our services are displayed on our website. All prices are subject to change without notice.
4.2 Payment is due at the time of service unless otherwise stated. We accept various payment methods, as indicated on our website.
4.3 We do not offer refunds for services rendered. Refunds are, however, available on unopened products, as long as the return is prompted within 14 days of purchase. Refunds will be issued at the discretion of Aurum Aesthetic Atelier and in accordance with our Refund Policy, if applicable.
5. Intellectual Property
5.1 The content available on our website, including text, graphics, images, logos, and software, is the property of Aurum Aesthetic Atelier and is protected by copyright and other intellectual property laws.
5.2 You may not reproduce, modify, distribute, display, or create derivative works from any part of our website or its content without our prior written consent.
6. Limitation of Liability
6.1 Aurum Aesthetic Atelier and its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from the use or inability to use the Service.
6.2 We do not warrant that the Service will be error-free, uninterrupted, or free of viruses or other harmful components. You are responsible for implementing appropriate security measures to protect your devices and data.
7. Governing Law
7.1 These Terms of Service shall be governed by and construed in accordance with the laws of Columbia, Maryland, without regard to its conflict of laws principles.
8. Changes to the Terms of Service
8.1 We reserve the right to modify or replace these Terms of Service at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of the Service after the posting of any changes constitutes acceptance of those changes.
9. Contact Us
9.1 If you have any questions or concerns regarding these Terms of Service, please contact us at info@helloaurum.com.
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.